Base + Four Maintenance Plan?for?Orbitrap?IDX Mass Spectrometer and Vanquish Liquid Chromatography System

The IDX Orbitrap LC-MS/MS system is a highly specialized analytical instrument used for sensitive, quantitative mass spectrometry assays in support of active NIH research. Servicing this system requires advanced technical expertise in high-resolution mass spectrometry, software integration, calibration procedures, and instrument optimization. � Full-Service Plan for Thermo IDX Liquid Chromatography Mass Spectrometry system (Orbitrap IDX) and associated Vanquish liquid chromatography components. � Coverage shall include: Unlimited repair service visits All replacement parts All labor associated with repairs One scheduled preventive maintenance visit per year � Service response requirement: Maximum seventy-two hour on-site response time after service request is logged � System components covered under the service agreement: Orbitrap IDX Mass Spectrometer Vanquish Liquid Chromatography System Binary Pump Split Samplers Column Compartment � Service period: Base year and option years as specified in the contract period � Support requirements: Vendor shall provide technical support, diagnostics, and on-site service during normal business hours. Vendor shall determine repair or replacement of parts using manufacturer-compliant components.