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R499--After Hours Call Center

250-NETWORK CONTRACT OFFICE 10 (36C250)VETERANS AFFAIRS, DEPARTMENT OF / VETERANS AFFAIRS, DEPARTMENT OF / 250-NETWORK CONTRACT OFFICE 10 (36C250)

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Posted
Jun 2, 2026
Response deadline
Jun 15, 2026, 9:00 AM EDT
Due in 8 days
Value
Category
Services — Other
NAICS
561421
PSC / Class
R499
Set-aside
Service-Disabled Veteran-Owned Small Business Set Aside
Place of performance
Indianapolis
Solicitation #
36C25026Q0418
Archive date
Aug 14, 2026

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Market context

Open in NAICS 561421
8
Typical award (NAICS)
$1,940,496
median of 2 awards
Recent winners
2

Recent incumbents in this NAICS

Award outcome

null

Description

Posting Date: June 2, 2026 Type: Pre-Solicitation Notice Agency/Office: Department of Veterans Affairs, Network Contracting Office 10 Title: After hours Switchboard Coverage Services Classification Code: R499 - Support Professional: Other NAICS Code: 561421 Telephone answering Services Description: The Department of Veterans Affairs, Network Contracting Office 10 is seeking to provide a service subscription plan for operator call answering services. The VA anticipates awarding a firm, fixed price contract for an abbreviated base year and three (3) one (1) year options for a total of 3.5 years of service, if all options are exercised. The Government anticipates release of the RFQ to be June 2, 2026 with a due date of June 15, 2026. Questions must be submitted in written form via e-mail to Janel.Tate-Montgomery@va.gov no later than 2:00 pm EST June 5, 2026. The point of contact for this RFQ is Ms. Janel Tate, Contract Specialist, Network Contracting Office 10. Ms. Tate can be reached at Janel.Tate-Montgomery@va.gov.