ClosedSmall BusinessSolicitation
NICEinContact Software Licenses
NAVSUP FLT LOG CTR NORFOLKDEPT OF DEFENSE / DEPT OF THE NAVY / NAVSUP FLT LOG CTR NORFOLK
- Posted
- May 20, 2026
- Response deadline
- May 27, 2026, 5:00 PM EDT
- Closed
- Value
- —
- Category
- Software Publishers
- NAICS
- 513210
- PSC / Class
- DA01
- Set-aside
- Total Small Business Set-Aside (FAR 19.5)
- Place of performance
- Millington, Tennessee
- Solicitation #
- N0018926QD106
- Archive date
- Jun 11, 2026
Search tags
Description
This requirement is for 41 software-as-a-service (SaaS) platform provider licenses by NICE inContact. NICE inContact is a cloud-based contact center software platform used to manage customer interactions across voice, email, chat, and social media. Navy Recruiting Command (NRC) utilizes this service to assist chat agents with responses to inquiries from civilians who are looking for information about joining the Navy, quickly, easily and accurately.